Privacy Policy

Libra Fine Arts Ltd respects your privacy. This policy explains how we collect, use and protect personal information when you visit www.librafinearts.co.uk, contact us or place an order.

Who we are

Libra Fine Arts Ltd, company number 13828278, is the controller of personal information described in this policy. Our contact address is 34 Dawn Redwood Close, Horton, Berkshire, SL3 9QD, United Kingdom. Email: sales@librafinearts.co.uk.

Information we collect

We may collect your name, billing and delivery addresses, email address, telephone number, order and payment-related information, correspondence with us, and technical information such as your IP address, browser, device, cookie preferences and use of our website. Payment card details are processed securely by our payment providers and are not stored directly by Libra Fine Arts.

How we use information

• To process, deliver and support orders
• To communicate with you about purchases, enquiries and returns
• To prevent fraud and keep the website secure
• To meet accounting, tax and other legal obligations
• To improve our website and services
• To send marketing only where we have permission or another lawful basis, with an unsubscribe option in every marketing email

Lawful bases

We process information where necessary to perform a contract with you, comply with legal obligations, pursue legitimate business interests that do not override your rights, or where you have given consent.

Sharing information

We share information only as needed with service providers that help operate our business, including Shopify, payment processors, delivery companies, professional advisers and technology providers, or where required by law. These providers may process information outside the UK. Where this happens, appropriate safeguards are used as required by data-protection law.

We do not sell your personal information.

Cookies

Our website uses essential cookies to operate features such as the basket and checkout. With your choice where required, it may also use analytics, advertising or social-media cookies. You can change your choices through the website cookie controls and your browser settings.

Retention and security

We retain information only for as long as needed for the purposes described, including legal, tax, accounting and dispute-resolution requirements. We use reasonable organisational and technical measures to protect it.

Your rights

Depending on applicable law, you may ask for access to your information, correction, deletion, restriction, portability or objection to certain processing, and you may withdraw consent. Email sales@librafinearts.co.uk to exercise these rights. You may also complain to the UK Information Commissioner's Office at ico.org.uk.

Changes

We may update this policy when our services or legal obligations change. The latest version will be published on this page.

Last updated: 14 September 2026.